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Information & Advice


If you are unable to make an appointment please give us at least 24 hours notice, otherwise it may incur a charge.



To avoid disappointment it is advisable to pre book all treatments.


Please arrive 10 minutes before your treatment time to allow time to complete any necessary consultation forms. Late arrivals may mean that we are unable to provide the treatment booked or there will be a reduced treatment time.


Treatment times include a consultation to enable your therapist to personalise your treatment.


A deposit on consultation may be required for some technical services.



Some of our treatments are subject to a medical questionnaire. Consultations are carried out to ensure the treatment is suitable for you.


Please note all records are confidential. Some treatments may require your doctor’s approval. Please call us if you are unsure of which treatments are suitable for you.


Certain treatments require a skin test to ensure you are suitable for the treatment. Please allow for this when booking your appointment as you may be asked to call in a few days prior to your appointment.


We do not allow children into the treatments rooms or to be left unattended whilst you are having treatments.



We reserve the right to request parental consent or presence during some treatments.  Due to the nature of our business we are unable to colour hair for under 16's.



As a matter of courtesy, please turn your mobile phones to silent mode  so you can enjoy your time more and so other clients are not disturbed.

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If you would like to tip your therapist, please do so at your discretion. Please note that all cash tips are retained in full by the staff.


If  in doubt, please do not hesitate to contact us.  We will be happy to help with any questions or concerns you have about our treatments.


Call us on 02476 692059  Or email us at

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